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FF-39/40 Dada Bhagwan Complex Near Union Bank Of I...

Privacy Policy

Legal

Privacy Policy

Your privacy matters. Here’s what we collect, how we use it, and the choices you have over your information.

Last updated: January 2026
Sarthi Money Pvt. Ltd. ("Sarthi Money", "we", "us") respects your privacy and is committed to protecting the personal and financial information you share with us. This Privacy Policy explains what data we collect, how we use it and the choices you have.

1Information We Collect

  • Identity & Contact Information: Name, mobile number, email, address, date of birth, PAN, Aadhaar (where required by law).
  • Business Information: Shop name, GST, bank account details, business proofs.
  • KYC Documents: Government-issued ID and address proofs uploaded during registration.
  • Transaction Data: Service transactions, settlement records and commission history.
  • Device & Usage Data: IP address, device identifiers, app version, location (with consent), interaction logs.

2How We Use Your Information

  • To verify your identity and complete KYC as required by RBI / NPCI / partner banks.
  • To process transactions, settlements and commissions.
  • To prevent fraud, detect suspicious activity and meet legal obligations.
  • To send service-related notifications, OTPs and support messages.
  • To improve our products, customer support and user experience.

3How We Share Information

We share your data only with: (a) regulated banks and payment partners required to fulfil a transaction, (b) statutory authorities when legally required, and (c) service providers under strict confidentiality contracts.

We never sell your personal information.

4Data Security

We use industry-standard safeguards including TLS encryption in transit, encrypted storage, two-factor authentication, role-based access controls and continuous monitoring.

5Data Retention

We retain your information only as long as required to provide services and to meet legal, accounting and regulatory obligations.

6Your Rights

You may request access, correction or deletion of your personal data, subject to applicable law. Write to us at the email below to exercise any of these rights.

7Updates

We may update this policy periodically. The latest version will always be available on this page.

Questions about your privacy?

We’re here to help — reach out anytime.

info@sarthimoney.com